These General Conditions regulate the acquisition of the products offered on the website deliclever.com owned by COMERCONLASMANOS, S.L. (hereinafter, DELICLEVER).

The acquisition of any of the products entails the full and unreserved acceptance of each and every one of the General Conditions indicated, without prejudice to the acceptance of the Particular Conditions that may be applicable when acquiring certain products.

These General Conditions may be modified without prior notification, therefore, it is advisable to carefully read their content before proceeding to purchase any of the products offered.

COMERCONLASMANOS, S.L., in compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, informs you that:

• Its corporate name is: COMERCONLASMANOS, S.L.

• Its commercial name is: DELICLEVER

• Its CIF is: B67578930

• Its registered office is at: C/ Street Ros de Olano, 6 Mezzanine 1ª 08012 Barcelona

• It is registered in the Mercantile Registry of Barcelona T 47272, F 22, S 8, HB 546818, I/A 5

To communicate with us, we put at your disposal different means of contact that we detail below:

• E-mail:gdpr@vicio.com

• Postal address: C/ Street Ros de Olano, 6 Mezzanine 1ª 08012 Barcelona

All notifications and communications between users and VICIO will be considered effective, for all purposes, when they are made through any of the means detailed above.

The products offered, along with their main characteristics and their price appear on the screen.

VICIO reserves the right to decide, at any time, the products and/or services offered to Clients. In this way, VICIO may, at any time, add new products and/or services to those currently offered. Likewise, VICIO reserves the right to withdraw or stop offering, at any time, and without prior notice, any of the products offered.

All this without prejudice to the fact that the acquisition of any of the products can only be done through the subscription or registration of the USER, granting by VICIO to the interested party a User name and a password, which will personally identify and enable them to have access to the products.

once inside www.vicio.com and to access the contracting of the different products, the User must follow all the instructions indicated in the purchase process, which will mean the reading and acceptance of all the general and particular conditions set forth in www.vicio.com

PRODUCTS

VICIO intends to guarantee the availability of all the products that are advertised through www.vicio.com. However, in the event that any requested product is not available or if it is out of stock, the customer will be informed Yes, through the means provided by the customer as soon as possible.

If the product is not available, and the consumer has been informed of this, VICIO may supply a product with similar characteristics without an increase in price, in which case, the consumer may accept or reject it, exercising their right of withdrawal and termination of the contract.

In case of unavailability of all or part of the order, and the rejection of the replacement products by the customer, the refund previouS.L.y paid, will be made Yes, by transfer

If VICIO is unjustifiably late in returning the amounts paid, the consumer may claim double the amount owed.

To make any purchase in www.vicio.com. It is necessary that the client is of legal age.

In addition, it will be necessary for the client to register in www.vicio.com through a data collection form in which VICIO is provided with the necessary information for contracting; data that in any case will be true, exact and complete about your identity and that the client must expresS.L.y consent to by accepting VICIO's privacy policy.

BILLING

Together with your order, you will receive the corresponding invoice.

To this end, the client consents to the invoice being sent in electronic format. The client will receive it by email, in PDF format. You may, at any time, revoke this consent by sending an email:gdpr@vicio.com

PRODUCTS

The order will be delivered to the address designated by the client at the time of contracting according to the chosen method.

The scope of delivery includes the following areas: Barcelona and Madrid.

The prices of the products that are collected in www.vicio.comThey will be expressed in euros unless otherwise stated and will be guaranteed for the duration of their validity, except for printing errors and regardless of the destination of the order.

PRODUCTS

The final prices of all products, (and where appropriate, the final prices per unit of measure, when required) along with their characteristics, offers, discounts, etc., are reflected in each of the items that appear in the catalog of www.vicio.com

• The products do not have VAT included.

• The VAT rate is 21%.

Product prices may change at any time. In this case, the price to be applied will be the one in force on the date of placing the order. In any case, the final cost will be communicated to the customer in the electronic purchase process before he formalizes his acceptance.

We put at your disposal these forms of payment:

to. By credit or debit card

You can make the payment immediately through our Bank's secure SS.L. payment gateway. If it is necessary to make any return or cancellation of the order, the amount will be refunded through the same payment card.

b. By Bank transfer

By cash deposit or bank transfer. You must indicate at the time of making the transfer the client's name and order number.

According to the regulations, the consumer and user will have the right to WITHDRAW from the contract for a maximum period of 14 calendar days without the need to indicate the reason and without incurring any cost, except those provided for in art. 107.2 and 108 of RD1/2007, of November 16, approving the aforementioned text of the General Law for the Defense of Consumers and Users.

This right of withdrawal is not applicable, among others, to:

• Contracts for the supply of goods whose price is subject to fluctuations in financial market coefficients that the entrepreneur cannot control.

• Contracts for the supply of products made according to the specifications of the consumer and user or, clearly personalized, or that by their nature cannot be returned or may deteriorate or expire quickly, perishable products, fast food, etc.

• Supply of sealed goods that cannot be returned for health or hygiene reasons.

• Supply of goods that after delivery have been mixed with others.

Excluded from the guarantees are consumable products, deficiencies caused by improper use or manipulation, connection to the electrical network other than that indicated, incorrect installation or defects derived from any external cause.

To file any complaint or claim with VICIO, the customer should contact the customer service department at the telephone numberXXXXXXXX, either through the email addressXXXX@XXXXXX.com.

According to the EU Consumer Online Dispute Resolution and in accordance with Art. 14.1 of Regulation (EU) 524/2013, we inform you that the European Commission provides all consumers with an online dispute resolution platform that is is available at the following link: http://ec.europa.eu/consumers/odr/

The present conditions will be governed by current Spanish legiS.L.ation.

The language used will be Spanish.